ACCTS — Privacy Policy (template — legal review required before publishing).
Privacy Policy
Last updated: [insert date]
ACCTS ("we", "us", "our") is committed to protecting your privacy and the privacy of your family. This policy explains what personal information we collect, how we use it, and how we protect it.
1. Information we collect
We may collect the following types of information:
- Contact details (name, email, phone number)
- Information provided during consultations, including health and wellbeing information about you or your child
- Waitlist and booking information
- Community membership details (Kajabi account information)
- Testimonials and, where consented to, photos or videos
2. How we use your information
We use your information to:
- Provide one-on-one consultations and the Six-Week Premium Plan
- Manage community memberships (Restore & Reset Inner Circle, The Deep Dive community)
- Communicate with you about appointments, programs, and updates
- Process retreat waitlist registrations
- Improve our services
3. Health information
Where you share health-related information about yourself or your child, this is treated as sensitive information and is used solely to inform the nutritional and naturopathic guidance we provide. We do not share this information with third parties without your explicit consent, except where required by law.
4. Children's information
Where information relates to a child, we collect and use this only with the consent of a parent or legal guardian, and solely for the purpose of providing our services to that child.
5. Testimonials and media
Written testimonials shared on our website are kept general and non-identifiable unless explicit written consent has been given. Video testimonials are only used where a signed waiver has been provided, specifying the platforms on which they may appear.
6. Third-party services
We use third-party platforms, including Kajabi, to manage our website, communities, and bookings. These providers may process your data on our behalf in accordance with their own privacy policies.
7. Data storage and security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
8. Your rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make such a request, please contact us at [insert email].
9. Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact us
If you have questions about this policy or how your information is handled, please contact us at [insert email/contact details].
